Construction Quality Management

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Construction Quality Management

Construction projects depend on consistent quality management. From the materials used to the execution of tasks, quality plays a critical role throughout the project life cycle. This course equips participants with the tools and knowledge required to manage quality effectively.

The course enables participants to plan, implement and measure quality in construction projects, ensuring alignment with project requirements and standards.

It also addresses quality improvement processes and explores the application of quality principles within an adaptive (Agile) project management approach.

Course Info

What you’ll learn

  • To understand the principles and application of quality management in construction projects
  • To understand the relationship between quality concepts, Quality Management Systems (QMS) and their objectives
  • To integrate quality practices across project planning, execution, control and improvement
  • To identify and address common challenges in implementing quality management
  • To define clear, measurable requirements for materials, processes and deliverables in line with project specifications and contracts
  • To establish quality objectives that support team performance and accountability
  • To translate qualitative goals into measurable targets for monitoring and improvement
  • To apply relevant industry standards and develop key performance indicators (KPIs) for quality management
  • To integrate quality management processes across the project life cycle
  • To apply quality assurance and quality control (QA/QC) processes, including supplier management, inspections, testing and nonconformance management

This course offers

Online

  • 8 hours of virtual training.
  • Accessible on all standard mobile and PC devices with access to Wifi.
  • e-Certificate of completion.

In-Person

  • 8 hours of in-person training.
  • Certificate of completion.
  • Lunch and snacks provided.
  • Held at 320 The Hillside Street, Lynnwood, Pretoria.
  • Custom arrangements for larger groups or on-site bookings are available on request.

On Site

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A course by

Dave Fourie

You get:

  • Certificate of Attendance
  • 1 ECSA CPD points

Who this course is for:

  • Project managers
  • Site managers/Supervisors
  • Construction engineers
Course Date DELIVERY METHODCOURSE FEESECURE YOUR SPOT
13 - 14 Apr 2026ONLINER1 600,00COURSE CLOSED
05 - 06 May 2026ONLINER1 700,00COURSE CLOSED
31 Jul 2026ONLINER1 700,00Book Now Team Booking
13 Nov 2026ONLINER1 700,00Book Now Team Booking

Prerequisites

This course is intended for individuals with an understanding of project management principles, ideally with experience in construction projects.

Duration and Material

  • Two days (8 hours) of instructor-led classroom training. The course includes opportunities for real-time feedback, questions and practical exercises.
  • Delegates will have access to a recording of the training event.
  • Delegates will receive access to a recording of the training session and a copy of the presentation slides.

Course Content

9 Discussion Points | 8 hours total length

  • Quality Management in Construction.
  • Quality as defined by quality gurus.
  • Quality Management Systems.
  • Objectives of Quality Management.
  • Benefits of Quality Management in Construction.
  • Quality management and the project life cycle.
  • Common misconceptions about Quality.
  • Quality Requirements.
  • Quality Policy.
  • Quality Objectives.
  • Quality Standards.
  • Quality Metrics.
  • Quality Management Plan.
  • Common mistakes in Quality Planning.
  • Quality assurance process.
  • The role of Quality metrics during Quality Assurance.
  • The role of Quality Improvement during Quality Assurance.
  • Quality audits.
  • Supplier quality management.
  • Quality assurance tools and techniques.
  • Common mistakes during Quality Assurance.
  • The Quality Control process in a Construction Project.
  • Quality Assurance vs Quality Control.
  • Inspection.
  • Testing.
  • Nonconformity management.
  • Corrective and preventive actions.
  • Quality records and reports.
  • Common mistakes during Quality Control.
  • What is the cost of quality.
  • Cost of Quality (COQ) Components.
  • Estimating and Tracking COQ in Construction Projects.
  • Cost of Quality and Project Management.
  • Common mistakes in managing the Cost of Quality.
  • Quality Improvement Process.
  • Root Cause Analysis and Corrective Actions.
  • Employee Training and Development.
  • Performance Monitoring and Measurement.
  • Quality Improvement Tools and Techniques.
  • Communication and Stakeholder Engagement.
  • Common mistakes in Quality Improvement.
  • How does Quality Impact Safety?
  • How does Safety Impact Quality?
  • Continuous Improvement in both Quality and Safety.
  • Documentation for both Quality and Safety.
  • Communication for both Quality and Safety.
  • Common misconceptions regarding the relationship between Quality and Safety.
  • Leadership Commitment to Quality in a Construction Project.
  • Employee Engagement to Promote a Quality Culture.
  • Standardization for Maintaining Consistent Quality.
  • Accountability in a Quality Culture.
  • Customer Focus in a Quality Culture.
  • Common mistakes in Quality Culture.
  • Quality Points in an Adaptive Project Approach
  • Quality in Adaptive vs Predictive Project Approach.

About this course

The Construction Quality Management course provides a comprehensive overview of quality management principles for the construction industry over a two-day period.
The course covers key topics, including quality management concepts, objectives and benefits, as defined by recognised quality frameworks. It addresses quality planning, including requirements, policies, standards and metrics, as well as common challenges in planning processes.
Participants will learn about quality assurance and quality control processes, including audits, supplier management, inspections, testing and nonconformance management. The course also covers the cost of quality, its components and methods for estimating and tracking quality-related costs in construction projects.
Overall, the course equips participants with the knowledge and tools required to implement and improve quality management practices across the project life cycle.

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