Construction Quality Management
Construction Quality Management
Construction projects depend on consistent quality management. From the materials used to the execution of tasks, quality plays a critical role throughout the project life cycle. This course equips participants with the tools and knowledge required to manage quality effectively.
The course enables participants to plan, implement and measure quality in construction projects, ensuring alignment with project requirements and standards.
It also addresses quality improvement processes and explores the application of quality principles within an adaptive (Agile) project management approach.
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What you’ll learn
- To understand the principles and application of quality management in construction projects
- To understand the relationship between quality concepts, Quality Management Systems (QMS) and their objectives
- To integrate quality practices across project planning, execution, control and improvement
- To identify and address common challenges in implementing quality management
- To define clear, measurable requirements for materials, processes and deliverables in line with project specifications and contracts
- To establish quality objectives that support team performance and accountability
- To translate qualitative goals into measurable targets for monitoring and improvement
- To apply relevant industry standards and develop key performance indicators (KPIs) for quality management
- To integrate quality management processes across the project life cycle
- To apply quality assurance and quality control (QA/QC) processes, including supplier management, inspections, testing and nonconformance management
This course offers
Online
- 8 hours of virtual training.
- Accessible on all standard mobile and PC devices with access to Wifi.
- e-Certificate of completion.
In-Person
- 8 hours of in-person training.
- Certificate of completion.
- Lunch and snacks provided.
- Held at 320 The Hillside Street, Lynnwood, Pretoria.
- Custom arrangements for larger groups or on-site bookings are available on request.
On Site
Contact us for a personalised quote
A course by
ONLINE
R5 200.00 incl. VAT
You get:
- Certificate of Attendance
- 1 ECSA CPD points
*Minimum 85% participation is required to qualify for a CPD certificate
Who this course is for:
- Project managers
- Site managers/Supervisors
- Construction engineers
| COURSE DATE | DELIVERY METHOD | COURSE FEE | SECURE YOUR SPOT |
|---|---|---|---|
| 27-28 Nov 2025 | IN PERSON | R1 600.00 | Book Now Team Booking |
| 26-27 Feb 2026 | ONLINE | R1 600.00 | Book Now Team Booking |
| 25-26 Mar 2026 | ONLINE | R1 600.00 | Book Now Team Booking |
| Course Date | DELIVERY METHOD | COURSE FEE | SECURE YOUR SPOT |
|---|---|---|---|
| 31 Jul 2026 | ONLINE | R1 700,00 | COURSE CLOSED |
| 07 Sep 2026 | ONLINE | R1 700,00 | COURSE CLOSED |
| 13 Nov 2026 | ONLINE | R1 700,00 | Book Now Team Booking |
Prerequisites
This course is intended for individuals with an understanding of project management principles, ideally with experience in construction projects.
Duration and Material
- One day (8 hours) of instructor-led classroom training. The course includes opportunities for real-time feedback, questions and practical exercises.
- Delegates will have access to a recording of the training event.
- Delegates will receive access to a recording of the training session and a copy of the presentation slides.
Course Content
9 Discussion Points | 8 hours total length
Quality Management Principles
Understand the fundamentals of quality management and how quality creates value for customers and stakeholders. Explore quality versus grade, quality management principles, stakeholder expectations, quality culture and the role of quality throughout the project life cycle.
Quality Planning
Learn how to translate quality expectations into practical project requirements and objectives. Covers quality policies, requirements, standards, metrics and the development and implementation of a Quality Management Plan.
Quality Assurance
Focus on preventing defects by establishing effective processes, audits and controls that provide confidence that quality requirements will be achieved. Includes quality audits, supplier quality management, quality metrics and quality assurance tools and techniques.
Quality Control
Learn how to verify that project deliverables meet defined specifications and quality requirements through inspections, testing, measurements and corrective action. The focus is on detecting and correcting defects before they affect the final deliverable.
The Cost of Quality
Understand the financial impact of quality decisions, including prevention, appraisal, defects, rework, waste and failures. Explore how investing in prevention can reduce the overall cost of poor quality and improve project performance.
Quality Improvement
Apply continuous improvement approaches to improve construction processes and project outcomes. Covers performance monitoring, quality metrics, root-cause thinking, Lean Construction, Six Sigma, TQM, SPC, FMEA and Kaizen.
Quality and Safety
Explore the relationship between quality, compliance and safe project delivery, with a focus on integrating quality and safety requirements into project processes and preventing defects, non-compliance and unsafe outcomes.
Quality Culture
Develop a culture where quality is everyone’s responsibility. Focus on leadership, communication, stakeholder involvement, employee engagement, accountability and continuous improvement to create consistent and reliable project outcomes.
Quality in an Adaptive Project Management Approach
Apply quality principles in projects where requirements, priorities and delivery approaches may change. Focus on maintaining quality while responding to changing stakeholder needs, feedback and project conditions.
About this course
The Construction Quality Management course provides a comprehensive overview of quality management principles for the construction industry over a two-day period.
The course covers key topics, including quality management concepts, objectives and benefits, as defined by recognised quality frameworks. It addresses quality planning, including requirements, policies, standards and metrics, as well as common challenges in planning processes.
Participants will learn about quality assurance and quality control processes, including audits, supplier management, inspections, testing and nonconformance management. The course also covers the cost of quality, its components and methods for estimating and tracking quality-related costs in construction projects.
Overall, the course equips participants with the knowledge and tools required to implement and improve quality management practices across the project life cycle.
Disclaimer: To comply with CPD requirements, participants must actively participate in at least 85% of the online session. Participation is monitored through Slido, which records engagement throughout the training. CPD certificates will only be issued to participants who meet this requirement.
